PURPOSE:
The incumbent shall be responsible for acquisition, growth and retention of the Corporate Business for CIC Life by managing Broker, Agency & Direct Distribution Channels. The jobholder will champion the development, review and marketing of Corporate Business products, raise the company profile and brand, and manage stakeholder relationships.
PRIMARY RESPONSIBILITIES:
- Effectively manage the Broker and Agency Distribution Channel to increase the number of distribution channel partners, attain products revenue targets, collect premium, promote cross-marketing activities, and ensure profitability;
- Successfully coordinate the Distribution Channel Incentive Programs to drive Client retention, geographic product distribution, achieve revenue targets and appropriate product portfolio mix;
- Implement Client Relationship Management best practices to facilitate client retention, channel partners training, and management of relations within the channel partners;
- Ensure growth of the Deposits Administration business through new acquisitions of Umbrella Schemes, Occupational Schemes, individual pension plans and NSSF Tier II contracting out in line with the set targets/budgets;
- Ensure growth of other corporate business lines i.e. Group Life, Credit Life and annuity in line with the set targets/budgets;
- lead generation and conversion;
- Developing quotations, scrutinizing proposals and making responses to the said RFPs and Tenders to enable set targets/budgets are met;
- Ensure proper management of accurate, quality, and timely business reports from the various distribution channels and use these to compile channel reports for review by line Manager;
- Monitor competitor activity, identify opportunities/threats that are presented by such activities, and exploit the business opportunities;
- Deliver regular reports to the line manager on the performance of Distribution Channel sections per applicable structures and ensure the sections fully aligned with the set policies and objectives;
- Support Head – Retirement Benefits & Corporate Sales in developing Pension, Group Life and Annuity business proposals, quotations, policy documents & Service Level Agreement/ Administrator’s agreement & brochures;
- Formulate and ensure distribution of communication and business presentations to assigned client portfolio as shall be required from time to time i.e., Industry updates and company briefs;
- Support Head – Retirement Benefits in day today departmental administrative duties; and
- Any other relevant duties as assigned from time to time
Academic, Professional and Technical Competencies
These are defined as:
| Proficiency Level Description | |
| Essential | E |
| Desirable | D |
Academic and Professional Requirements
| Particulars | Detail | Specific Field or Qualification | Need
Type |
| Education | Bachelor’s Degree | Bachelor’s degree in Commerce or in a related field | E |
| Professional Qualifications | Qualification in IIK or ACII | E |
Behavioral Competencies
These are defined as:
| Proficiency Level | Proficiency Definitions | ||
| Level 3
|
Intermediate
(I)
|
• Applies the competency in difficult situations.
• Requires occasional guidance. • Frequently questions the status quo and looks for new ways of doing things. • Proactively confronts challenges in job role. • Regularly applies coaching and mentoring skills to team. |
|
| Level 2
|
Basic (B) | • Applies the competency in somewhat difficult situations.
• Requires frequent guidance. • Knows when and where to refer. • Requires regular coaching and mentoring to attain required standards in job role |
|
| Level 1 | Aware (A)
|
• Applies the competency in the simplest situations.
• Requires close and extensive guidance. |
|
| Core Competencies | Proficiency Required |
| 1. Customer Focus | B |
| 2. Business Acumen | B |
| 3. Driving Innovation | B |
| 4. Driving Business Performance | B |
| 5. Negotiation and Influence | B |
| 6. Effective Communication | B |
| Leadership Competency | Proficiency Required |
| 1. Planning and organizing | B |
| 2. Accountability | B |
| 3. Quality Decision Making | B |
| 4. Building Partnerships | B |
| 5. Continuous Learning | B |
| 6. Emotional Intelligence | B |
| 7. Conflict Management | B |
| Academic, Professional and Technical Competencies Required:
Essential Knowledge/Skills and Experience Required: • Minimum of three (3) years’ relevant experience with at least 1-2 years of experience in intermediary relationship management • Excellent communication and presentation skills • Problem solving skills • Excellent customer care skills Desirable knowledge/skills and Experience Required: • Excellent interpersonal skills • Computer literate in MS Office and other office applications • Technical competence in insurance • Basic knowledge of regulations by AKI and IRA |
| Special Position Requirements (Optional section: any travel, security, hazard or related special conditions which apply to the position) |
| The role holder may be required to travel to distant branches or wherever the Company has interest.
Role holder may be required to work extended working hours to ensure jobs are completed on schedule and to specification |
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://cic.co.ke/career/ clearly indicating the position being applied for.
The application should reach us by close of business on 3rd April 2024. Please note only short listed candidates will be contacted. If you do not hear from us by 30th April 2024 consider your application unsuccessful.
N/B: This job advert is open to both internal and external candidates.
