Planning your next trip? Here are the most common questions about CIC Travel Insurance to help you travel with confidence.
What is travel insurance and why do I need it?
Travel insurance is your financial safety net against unexpected events during your trip. From emergency medical eventualities, trip cancellations, lost baggage and flight delays, it protects you from heavy out-of-pocket costs when things go wrong abroad.
What does CIC Travel Insurance cover?
Our comprehensive coverage includes emergency medical treatment and evacuation, trip cancellation or interruption, loss or delay of baggage, flight delays and missed connections, personal accident cover and 24/7 emergency assistance wherever you are in the world.
Does it cover COVID-19?
Yes! Many of our plans now cover medical expenses and trip interruptions due to COVID-19, subject to policy terms giving you extra peace of mind in today’s travel environment.
What is not covered?
Common exclusions include pre-existing medical conditions (unless declared and accepted), traveling against medical advice, illegal or reckless activities and high-risk adventure sports (unless you add optional coverage).
When should I purchase my policy?
Buy as soon as you book your trip. This activates your cancellation benefits immediately. Your medical and baggage coverage starts when your journey begins.
How do I make a claim?
Simply notify our assistance hotline immediately, submit required documents (medical reports, receipts, police reports, airline confirmations), and we will process your claim according to policy guidelines.
Can families save money?
Absolutely! Our family and group packages are more cost-effective than individual policies, making protection affordable for everyone traveling together.
What makes CIC different?
We offer enhanced medical limits, additional benefits like gadget coverage, faster and simplified claims processing, COVID-19 and adventure travel options, affordable packages and 24/7 global support, ensuring you are always protected.
Ready to travel worry-free? Contact us today on WhatsApp 0703099000 or visit https://ke.cicinsurancegroup.com/travel-insurance/ for more information.
